AI agency based in Istanbul
Your business's 24/7 AI receptionist.
Bansa answers your phone 24/7 within seconds, books appointments straight into your calendar and sends confirmations and reminders over WhatsApp — every missed call becomes an opportunity. WhatsApp, Instagram and web chat can be connected to the same assistant on request.
Live demo — call the line: +90 850 307 18 36- We handle the setup
- Live in 2-3 days
- Encrypted infrastructure
Incoming callIllustrative scenario · Sample data
Patient communication in one intelligent flow
- Phone assistant
- WhatsApp assistant
- Booking confirmation
- Reminders
- Online booking page
- Google review invite
- Bansa Panel
WHY BANSA?
From first call to appointment, alongside your team.
Bansa gathers all of your business communication into one intelligent hub, so your team can focus on what actually matters.
24/7 always-on reception
When your day ends, Bansa keeps going. A booking request at midnight is on your calendar by morning.
Answers tailored to your clinic
Listens to the caller, answers using your clinic’s information and records the request.
Multilingual conversations
Natural, fluent dialogue in English, Turkish and more languages as you need them.
Your number, your calendar
We test forwarding from your existing line together. Appointments are managed in Bansa; custom integrations are assessed separately.
Automatic Google reviews
When enabled, eligible appointments trigger the same neutral WhatsApp invitation — no filtering by who is likely to be happy, no incentives. Whether to leave a review, and what to write, is entirely up to the customer.
Secure, privacy-first infrastructure
Your data is processed on encrypted infrastructure. It is never sold or used for marketing, and is shared only with the providers required to deliver the service, under contractual safeguards.
WHAT WE DO
What we really do: your AI assistant
An AI teammate that answers the phone, books appointments and handles messages. We can build your website too — with the assistant embedded right in it.
The AI receptionist
Answers your phone 24/7 — booking appointments, answering questions — and sends confirmations and reminders over WhatsApp. Replying to inbound WhatsApp, Instagram and web chat messages is available as an add-on.
Explore the Assistant- 24/7 call answering
- Calendar integration
- Multilingual dialogue
- Post-visit review automation
CONTROL PANEL
Your whole clinic on one screen
Bansa doesn’t just answer the phone; it logs every call, appointment and message into a panel you can see. Even after hours, you’ll know exactly what happened — over your morning coffee.
- Daily appointment calendar, color-coded by doctor, plus patient history
- Recording and transcript of every call — listen back to any conversation
- After-hours bookings: see how many opportunities Bansa rescued
- WhatsApp inbox: patient messages, assistant replies and requests on one screen
- Credit balance, automation switches and bulk messaging — fully in your control
- Overview
- Requests
- Appointments
- Patients
- Calls
REMINDERS & LOYALTY
The real loss is the no-show.
Bansa reminds patients before the visit and follows up on check-up timing afterwards. Reminders, recalls and announcements are managed from a single screen.
Automatic confirmation + reminders
Instant confirmation when booked; reminders 24 hours and 2 hours before. Helps patients remember the appointment and tell you in advance if they cannot make it.
Recall (every 3 / 6 months)
At the interval the clinic sets (3 or 6 months), patients receive a neutral “time for a check-up” reminder. Booking is entirely their choice.
Campaigns & holiday messages
One click to your whole customer list or a chosen segment — greetings, campaigns or announcements via WhatsApp (SMS enabled on request). Marketing consent and sector-specific compliance are the business’s responsibility.
Each message draws from your credit pool; toggle every automation on or off from the panel.
New booking request
Awaiting approvalJane Smith · Cleaning · Tomorrow evening
WHATSAPP ASSISTANT
When patients text, the answer is ready too.
From “I can’t make it” replies to reminders to pricing questions: Bansa answers with your clinic’s information, collects the request and leaves it for your approval. Every conversation lives in your panel.
Only the information you provide
Address, opening hours, services and pricing policy are edited from the panel. The assistant never makes things up — it hands the conversation to you.
Booking, cancellation and change requests
It asks for the name and preference, summarizes and gets the patient’s confirmation; the request lands in “Requests”. You set the final appointment.
Steps back when you reply
When your team writes in a conversation, the assistant waits 12 hours there. Turn it on or off whenever you like.
Tells you when you’re needed
Messages the assistant hands over — or that need your reply — arrive as desktop notifications.
Each assistant reply uses 1 message credit. Photos and voice notes are not stored, to protect personal data.
HOW IT WORKS
Live in three steps
No technical knowledge needed. We handle the entire setup.
Discovery call
In a 30-minute call we learn your business needs and map out your custom scenario and setup plan.
Setup & training
We train your assistant on your business, then integrate it with your number and calendar. Usually 2-3 business days.
Go live
Bansa starts answering. You watch the reports roll in; we fine-tune together.
INDUSTRIES
Who uses Bansa?
Tailored flows for service businesses of every kind. Hotels, gyms and schools benefit from similar scenarios too.
FAQ
Questions, answered
Bansa is an automated assistant for your team. It answers calls, records appointment requests and shares the information you configure. It can make mistakes, so your team should check the records. It does not provide medical advice or emergency assistance.
Ready to hand your first call to Bansa?
Let's build your custom setup plan together in a short discovery call.