USE CASES

Tailored flows for every industry

Intelligent workflows designed for every business, from dental clinics to restaurants. Discover scenarios that answer requests across phone, WhatsApp and every digital channel, book appointments — and keep working for you even after the visit.

Dental clinic treatment room

Call / MessageBansa AICalendarPost-visit

Dental clinics

Gathers patient calls and appointment requests into a single flow. Manages requests across phone, WhatsApp, Instagram DM and web chat (SMS enabled on request). Routes each caller to the right clinician based on the reason for the call and drops the request into your panel.

  • Appointment management and calendar integration
  • Patient information and reminders
  • Routing to the right clinician by reason
  • After-hours call answering
  • Neutral post-visit Google review invitation over WhatsApp
Restaurant counter and welcome area

ReservationBansa AIConfirmedWhatsApp

Restaurants & cafes

Handles reservation and opening-hours calls. Automatically triages reservation requests from every channel, checks table availability and offers your guests suitable times.

  • Reservation management
  • Table availability information
  • Private events and group requests
  • Menu and price information
  • Neutral post-visit Google review invitation over WhatsApp
Beauty salon reception area

RequestBansa AICalendarReminder

Beauty & care centers

Offers open slots on the phone, tracks cancellations and changes, explains service options and suggests the best appointment. Confirmations and reminders go out over WhatsApp; replying to inbound Instagram DM and WhatsApp messages is an add-on.

  • Service-based appointment management
  • Routing by specialist and room preference
  • Cancellation and change tracking
  • Service duration and price information
  • Neutral post-visit Google review invitation over WhatsApp
Dog examination at a veterinary clinic

Reason for callBansa AIAppointmentVeterinarian

Veterinary clinics

Captures the reason for each call and routes it correctly. Gathers requests from phone, WhatsApp and web chat into one flow and drops them into your panel.

  • Routing by reason for call
  • Routine exams and check-up appointments
  • Vaccination schedules and reminders
  • Basic pet health information
  • Neutral post-visit Google review invitation over WhatsApp

Other industries

Physiotherapy clinics, gyms, schools, hair salons and more — we can design custom scenarios for any service business.

Let's design a flow for your business